AI receptionist • Website chat and phone
An AI receptionist works like a front desk that never closes: it greets customers, answers common questions, collects their details, takes appointment requests and passes anything important to a person.
We set this up for small businesses in Coventry, the West Midlands and across the UK. Website chat is our standard option; phone and voice answering is available on request and quoted case by case.
Request a quote and we'll recommend the right option and price for your business.
The problem
You're with a customer or on a job, and enquiries land in voicemail or an unread inbox.
Customers contact you in the evening or at weekends and go elsewhere when nobody replies.
You chase customers for the basics before you can confirm anything.
An urgent request sits among routine messages until someone spots it.
Know the difference
Both options greet customers, answer questions and collect details. The difference is where the conversation happens and what's needed to set it up.
Standard — available now
A text conversation in a chat window on your website.
On request — quoted case by case
A voice assistant that answers calls to a phone number.
Deliverables
Practical examples
These are illustrations of how the service can be set up — not client results.
Example
Takes MOT and service requests overnight, collecting the vehicle registration and preferred day for the team to confirm in the morning.
Example
Separates emergencies from routine jobs: emergencies are pointed straight to the phone number and the electrician is alerted, while routine requests are logged with full details.
Example
Collects property size, location and preferred cleaning frequency so the owner can send an accurate quote.
Example
Answers guest questions about check-in, parking and Wi-Fi, and alerts the host immediately about anything urgent.
Our process
Clear steps, plain English and no obligation until you're happy with the plan and price.
Request a quoteWe learn what customers ask, what you need from them and what counts as urgent.
We recommend website chat, phone, or both, and quote accordingly.
We set up answers, detail capture, appointment requests and escalation, then test realistic conversations.
Your receptionist goes live with alerts to you for new enquiries and urgent issues.
We review conversations and update answers within your agreed allowance.
Prefer a bundle?
£1,499 setup + £199 per month
The package covers one website, one combined chatbot and AI Enquiry Agent, and three agreed automation workflows. Ideal if you want your website, local SEO, AI assistant and enquiry automation handled together.
Real work
The “Ask us a question” assistant on this website was built by LeadPower Creative. It answers from our approved packages and FAQs, saves conversations for us to review and offers visitors a “Leave my details” option when they'd like a personal reply. Try it using the button at the bottom of this page.
Demonstration — fictional garage
Hi, can I get an MOT this Saturday?
Yes — we test on Saturdays from 9am to 1pm. An MOT is £54.85. Would you like to request a slot?
↳ Answers from the business’s approved hours and pricesYes please. It’s a 2015 Ford Focus.
Thanks. What name and mobile number should the team use to confirm your slot?
↳ Asks only the questions the owner agreedSam, 07700 900123. Could you also look at a warning light?
I’ve passed your MOT request to the team, with a note about the warning light — they’ll confirm a time and whether they can check it. You’ll get a text shortly.
↳ Records the enquiry, alerts the owner and hands over anything it shouldn’t decide
BM Sonola
Website redesign for BM Sonola LLC.
Hilltop Homes
Accommodation website built from the ground up.
These are website projects. We'll share relevant examples for ai receptionist when we discuss your quote.
Common questions
Phone and voice answering is available on request. We assess your call volumes, the type of calls and your phone setup, then quote case by case. Website chat is our standard option.
A chatbot mainly answers questions. An AI receptionist is set up around front-desk tasks: collecting details, handling appointment requests, summarising messages and escalating urgent issues to you.
Yes. We recommend being clear about it from the first message, and customers can always ask to speak to a person.
It collects appointment requests as standard. Confirming bookings directly in your calendar depends on your booking system and is scoped in your quote.
You decide what counts as urgent. Those conversations trigger an immediate alert, and customers are pointed to the quickest way to reach you.
It depends on the channel, your enquiry volumes and any integrations. Request a quote for a tailored price, or see the Always-Open Business System for a bundled website chat option.
AI Chatbots for Small Businesses
Website AI chatbots for small businesses in Coventry, the West Midlands and across the UK.
Business Automation
Business automation for small businesses in Coventry, the West Midlands and the UK.
AI Agents for Businesses
AI agents for small businesses in Coventry, the West Midlands and the UK, explained in plain English.
Tell us about your business and what you'd like to achieve. We'll recommend the right approach with a tailored price. No payment required and no obligation.
Or email hello@leadpowercreative.com • Team hours Monday to Saturday, 9am–6pm (UK time)
